Have you received a letter concerning the update of your customer information?
Update customer information
What information are you required to update?
Update your customer information
Login with BankID
If you have a BankID, update your customer information by clicking the link below.
Without BankID?
1. Download the form Customer information (PDF)
2. Print and sign the form.
3. Return the form digitally or via post.
Post:
SpareBank 1 Østlandet
v/ AML PM
Postboks 203
2302 Hamar
Norge
Frequently asked questions
Why do I have to update my customer information?
The Norwegian authorities have asked all Norwegian banks to ensure that customer information and proof of identity are up-to-date. When your information is up-to-date, you are better protected against ID theft, attempted fraud and other financial crime.
What will happen if I do not respond?
It is important to respond to all of the questions so that all of the information we hold about you is up-to-date and correct. If we find that you have failed to respond, one of the consequences could be that you will be temporarily barred from using your mobile bank, online bank, cards and accounts until we have registered your responses. Do you have any questions?
Call Customer Service on +47 915 07040